Privacy policy
How Umbrella Consulting collects, uses, and protects the information you share with us.
Last updated: July 5, 2026
1. Who we are
Umbrella Consulting Vancouver Inc. (“Umbrella Consulting”, “we”, “us”) is an ERP consulting firm based in Burnaby, British Columbia. This Privacy Policy describes how we collect, use, and protect personal information when you visit umbrellaconsulting.ca or interact with us.
2. Information we collect
We collect information you give us directly, for example, when you fill out a contact form, request a consultation, or email us. This typically includes your name, email address, company, phone number, and the details of your inquiry. We also collect limited technical information automatically, such as your IP address, browser type, pages visited, and referring URLs, through cookies and analytics tools.
3. How we use information
We use personal information to respond to your inquiries, provide our consulting services, send you relevant information you have requested, improve our website and services, and meet our legal and contractual obligations. We do not sell your personal information.
4. Cookies and analytics
We use cookies and similar technologies to understand how visitors use the site and to improve performance. This includes Google Analytics, which may collect anonymized usage data. You can disable cookies in your browser settings, although some parts of the site may not work as expected.
5. Sharing information
We share personal information only with trusted service providers (such as hosting, email, and analytics providers) who help us operate our business, and only to the extent necessary. We may also disclose information when required by law or to protect our rights and the safety of others.
6. Data retention
We keep personal information for as long as it is needed to fulfill the purposes described in this policy, to comply with our legal obligations, and to enforce our agreements. When information is no longer required, we securely delete or anonymize it.
7. Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission over the internet, however, is completely secure, so we cannot guarantee absolute security.
8. Your rights
Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information, and to withdraw consent where we rely on it. To exercise these rights, please contact us.
9. Children
Our website and services are intended for business users and are not directed to children under the age of 13. We do not knowingly collect information from children.
10. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date below indicates when the policy was most recently revised. We encourage you to review this page periodically.
11. Contact
Questions about this policy or our privacy practices? Please contact us.